Schneider Consulting

SCHNEIDER CONSULTING

MAKING SOFTWARE BETTER SINCE 2004

CONTACT ME  WHAT I DO

Software requires more than just code to be successful. Bugs must be detected and fixed before the product is shipped. The user experience must be optimized for the intended audience.

Software also needs user documentation to make it complete. Each function should be described in detail allowing users to work with the software independently, to keep support costs down.

Documentation requires dedicated resource. Developers must focus on writing code (what they do best). With the current economic situation, it may not be practical to hire full time technical writers as employees.

Outsourcing your documentation production to a highly experienced, multi-disciplined technical writer, who is used to working remotely, allows you to meet your deadlines and deliver a complete software product, without compromise.


Contact me

SERVICES

Technical Documentation
User Manuals
Online Help
Video Tutorials
Quality Assurance
Proofreading
I can work alongside your software development team to advise and implement the best and most practical technical documentation solution for your individual situation.
You've built a software application that may be very useful for someone: but only if they can figure out how it works.
Online help offers a big advantage over other types of software documentation: context sensitivity. When a user needs to urgently solve a problem, it is not convenient to consult a user manual and locate the relevant section.
Due to a number of factors - notably the proliferation of video sharing sites such as YouTube, Vimeo and Dailymotion, combined with the increasing maturity of the worldwide web, screencasting has become a viable replacement for traditional user manuals for some types of software application.
With over 15 years of experience in quality assurance, I specialize in functional and non-functional manual software testing.
English technical content is often written by non-native English speakers, or those with little experience in writing. The result is usually the same: a lack of focus and punch.

FEEDBACK

"Stephen provided us with a suite of high quality documentation that assists our customers greatly, not only in using our own products, but also in configuring developer accounts on platforms that we have integrated with - Google Play, Apple Store, Facebook, Amazon, etc., enabling non-technical individuals to perform relatively complicated setup tasks themselves."

He is quick to grasp requirements, producing accurate and clean-looking documents, often with little input from us, in a short space of time. I recommend him."

- Daniel Hoepfner, (former) CEO of PressMatrix

"Stephen has always performed to an exceptionally high level when working with us. He went above and beyond to accommodate our often demanding requests on his time and was a reliable and valued extension to our team. He never failed to deliver and is a pleasure to work with – quickly understanding our requirements and producing results that can be counted upon."

- Nick Turton, Managing Director, Zoonou

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