More applications, less connection: the tech recruitment paradox

23 August 2026
Stephen Schneider Stephen Schneider
More applications, less connection: the tech recruitment paradox

Are recruitment systems optimized for identifying the strongest candidates - or simply for reducing the pile? Read more...


The observable, rapid decline of corporate customer service

17 July 2022
Stephen Schneider Stephen Schneider
The observable, rapid decline of corporate customer service

As long as small businesses resist the decline of faceless, globalized customer service and preserve the human, one-to-one touch, there will always be a place for us - in every market. Read more...